Terms and Conditions

Welcome to the Joshi Miniature Railway Museum’s online ticketing platform. Please read the following terms and conditions carefully before purchasing tickets. The Joshi Miniature Railway Museum is operated by Joshi’s Museum Of Miniature Railways.

  1. Ticket Purchase:
    By purchasing tickets for our attraction, you acknowledge and agree to be bound by these terms and conditions.


  2. Non-Changeable and Non-Refundable:
    Once your tickets are purchased, the booking is non-changeable and non-refundable. All sales are final. Refunds or exchanges are not allowed, except as required by statutory rights.


  3. Confirmation Email:
    A valid booking requires the receipt of a confirmation email. Please ensure you have received the confirmation email to validate your booking.


  4. Prices and Concessions:
    All prices are quoted in Rupee and are inclusive of taxes and applicable charges. Prices are guaranteed once the booking is confirmed. Concessions are not available for online ticket purchases.


  5. Payment Methods:
    This service is available only to persons over the age of 18. We accept certain credit and debit cards, including Mastercard, Visa, and UPI. You must hold a valid card in your name or have permission to use the card.


  6. Ticket Redemption:
    Your purchased ticket must be redeemed on the specified date and time as per the confirmation email. Latecomers may not be admitted, except in exceptional circumstances at the Operator’s discretion.


  7. Confirmation Email:
    A confirmation email will be sent after booking, confirming the date, time, and cost of your purchase. Please print and retain it for presentation upon arrival.


  8. Privacy Policy:
    We will use your personal data as outlined in our privacy statement, available in our Privacy Policy.


  9. Children and Supervision:
    Children under 16 must be accompanied and supervised by an adult throughout the visit. Children under 18 may visit areas with alcoholic beverages but will not be served alcohol.


  10. Right to Refuse Entry:
    The Operator reserves the right to refuse entry, cancel bookings, or remove any person for reasons including criminal convictions, disruptive behavior, intoxication, or breach of peace.


  11. Smoking Policy:
    Smoking is permitted only in designated areas, and it is strictly prohibited during events or attractions.


  12. Visitor Behavior:
    Disruptive behavior, threat to others, or non-compliance with local laws is not permitted. The Operator reserves the right to remove visitors without refund.


  13. Venue Closure:
    The Operator may close attractions for safety or maintenance reasons. In case of closure, efforts will be made to offer alternatives or provide a refund.


  14. Liability:
    Except for liability resulting from negligence causing death or personal injury, the Operator is not liable for any loss or damage, direct or indirect.


  15. Ticket Resale:
    Tickets may not be resold without written consent from the Operator. Unauthorized resale may result in refusal of entry.


  16. Photography and Recording:
    The Operator may conduct photography, video recording, or monitoring for promotional purposes. By accepting these terms, you agree to the use of such images.


  17. Governing Law:
    These terms are governed by and construed in accordance with Irish Law. Any claims brought under these conditions are subject to the exclusive jurisdiction of the Irish courts.


  18. Contact Information:
    For inquiries or feedback, contact the Reservations Supervisor at ravi@minirailways.com.


  19. Website Availability:
    While we endeavor to keep the website available 24/7, we are not liable if the site is temporarily unavailable for maintenance or other reasons.
    By purchasing tickets, you confirm that you have read, understood, and agreed to these terms and conditions.

  1. Contact Info:

Phone : +91 20 2543 5378
Email : ravi@minirailways.com
Address : Joshi’s Museum Of Miniature Railways
17/1 B/2 Corner Of Bhau Joshi And G A Kulkarni Road, Near Karishma Society, Kothrud, Pune-411038
Website : https://minirailways.com

Last updated: 1 Dec 2023